Refund & Returns Policy

We want you to love your purchase. Please read the guidelines below so you know exactly how we handle refunds, returns, and exchanges.

All Sales Final

Most orders are final sale. We only issue refunds or replacements for items that arrive damaged, defective, or incorrect.

Damaged / Defective on Arrival

If something is not right:

• Email Sikhrichofficial@gmail.com within 10 days of delivery.
• Include your order number, a brief description, and clear photos of the issue and the packaging label.
• Once approved, we’ll arrange a replacement or refund for the affected item.

Note: Shipping fees are non-refundable. Refunds are returned to the original payment method.

Wrong Item / Missing Item

Report within 10 days of delivery with photos and your packing slip. We will fix it with a replacement or refund for the affected item.

Exchanges & Sizing

We do not offer exchanges or returns for sizing or change-of-mind. Please check our Sizing Guide or email us at Sikhrichofficial@gmail.com before ordering—happy to help recommend a size.

Order Changes & Cancellations

Orders begin processing within 24 hours.

• If you message us promptly, we’ll try to update size, color, or address—but we can’t guarantee changes once processing has started.
• After processing or shipment, cancellations aren’t possible.

Address Verification

Please double-check your shipping address (including apartment/dorm numbers) before checkout. Once an order has shipped, we can’t reroute it. Orders returned to us due to an incorrect or undeliverable address may be reshipped at the customer’s expense.

Lost / Stolen Packages

When tracking shows “delivered” but you can’t find the package:

• Check with household members, neighbors, or your building office.
• Contact the carrier to open a trace.
  We’re not responsible for loss or theft after delivery, but we’ll assist you in filing a claim where possible.

Made-to-Order / On-Demand Production

Many of our items are produced on demand to reduce waste. Because of this, we typically cannot offer cancellations, returns, or exchanges once production has started—except for quality issues described above.

Final Sale Items

Gift cards, limited-release drops, and marked “Final Sale” items are not eligible for return, exchange, or refund unless damaged/defective.

How to Reach Us

Questions or concerns? Email Sikhrichofficial@gmail.com with your order number in the subject line. We usually reply within 1–2 business days.